Service Level Agreements
This agreement describes the commitment about uptime and connectivity of 21Vianet Azure operated by 21vianet. The SLA for individual Azure services are listed below.
AI
Security
- Key Vault
- Azure Active Directory B2C
- Application Gateway
- VPN Gateway
- Azure Defender
- Azure Active Directory Premium 1 and 2
- Azure Information Protection
Identity
- Multi-Factor Authentication
- Azure Active Directory Premium 1 and 2
- Azure Active Directory Domain Services
- Azure Information Protection
Storage
Analysis
- Microsoft Purview
- Azure Synapse Analytics
- HDInsight
- Stream Analytics
- Power BI Embedded
- Azure Analysis Services
- Event Hubs
- Data Factory
Management Tools
- Automation
- Backup
- Site Recovery
- Scheduler
- Azure Monitor
- Traffic Manager
- Network Watcher
- Azure Data Explorer
Integration
Compute
- Virtual Machines
- Virtual Machine Scale Sets
- App Service
- Service Fabric
- Cloud Services
- Functions
- Azure Kubernetes Service (AKS)
- Azure Dedicated Host
- Azure Spring Cloud
- Azure HPC Cache
- Batch
Networking
- DNS
- Load Balancer
- Application Gateway
- VPN Gateway
- CDN
- Traffic Manager
- ExpressRoute
- Network Watcher
- Azure Firewall
- Azure Bastion
- Azure Private Link
- Azure Route Server
- Virtual Network
Media
Migration
Containers
Databases
- SQL Database
- SQL Managed Instance
- Azure Synapse Analytics
- SQL Server Stretch Database
- Azure Cosmos DB
- Azure Cac7he for Redis
- Azure Database for MySQL
- Azure Database for PostgreSQL
- Azure Database for MariaDB
Web
Internet of Things
- Azure IoT Hub
- Event Hubs
- Stream Analytics
- Logic Apps
- Azure Cosmos DB
- Notification Hubs
- API Management
- Azure Time Series Insights
Mobile
Developer Tools
Azure Virtual Desktop
DevOps
Summary of the SLA for all Azure Services
Click here to download SLA for most Azure Services